E-BILLING TERMS & CONDITIONS
NOTE: Parcel numbers will be removed automatically from your e-Billing account whenever there is a change of deed to the property. You will need to re-enter it to appear in your e-mail notification.
The e-Billing service enables you to view and pay your Secured
Property Tax bill on line using the Internet. By subscribing to
e-Billing, you agree that you will no longer receive a paper tax bill
by mail from the County. The Contra Costa County Tax Collector,
hereafter referred to as the Tax Collector, is committed to ensuring
your on-line billing is always available. However, in the event that
you do not retrieve or cannot view your tax bill, the Tax Collector
cannot be held liable. The responsibility of paying your tax bill in
a timely manner remains yours. In the event of a discrepancy between
an on-line tax bill and the Tax Collector's billing records, the Tax
Collector's billing records will always prevail.
You must have a valid e-mail account to use e-Billing. You must
provide us with the correct and currently valid address of the e-mail
account to which you would like notification of your tax bill
availability to be sent. The accuracy of that e-mail address is
entirely your responsibility and in particular, but without
limitation, should that e-mail account ever become invalid or should
you wish notification of your tax bill availability to be sent to a
different e-mail account it shall be your responsibility to notify
the Tax Collector's Office. You shall remain fully liable for any tax
bills of which notification has been sent to your previous e-mail
address.
Your password should be kept secret, and the Tax Collector's Office
accepts no responsibility or liability in the event that your
password is used by an unauthorized user to access your account. The
Tax Collector's Office accepts no responsibility or liability in the
event that any correspondence informing you of your password is
opened or read by anyone else. You should contact us immediately if
your password has been compromised.
All Secured Property Tax bills of which notification is sent to you
by e-mail shall be due and payable on the "date due" of
each bill. You shall remain fully responsible and liable to pay any
bills of which notification has been sent to the e-mail address you
have specified regardless of whether or not you access that e-mail
account and read the relevant e-mail, are disconnected from your
e-mail account (for any reason and whether by the Tax Collector's
Office or otherwise) or for any other reason (other than Tax
Collector's Office's negligence) fail to read the relevant
notification.
Any material downloaded or otherwise obtained by your using the
e-Billing service is done at your discretion and risk and you are
solely responsible for any damages to your computer system or loss of
data that result from downloading of such material. You also agree
that the Tax Collector will not be liable to you or any third party
for any direct, indirect, incidental, punitive or consequential
losses or damages, including loss of profits, goodwill, use, data or
other intangible losses. In addition to the indemnities set forth in
these Terms and Conditions, you also defend, indemnify and hold
harmless the Tax Collector, its employees, related County departments
and service providers and each of their directors, officers,
employees, consultants and agents from and against all claims,
liabilities and expenses, including legal fees and costs, arising out
of your use of the Service and your breach of these Terms and
Conditions.
You may cancel your enrollment in the e-Billing service at any time
by requesting cancellation via e-mail to taxinfo@tax.cccounty.us or
by calling the Tax Collector's Office at 1-877-608-9500.
If you agree to the Terms and Conditions, please click the 'I Agree
to the Terms & Conditions' button below. If you do not agree to
these Terms and Conditions, simply do not click the "I Agree to the
Terms & Conditions" button. Please note that you will not be able
to use the service unless and until you agree to the Terms and
Conditions stipulated above.